COVID-19: Important information

Attendees are encouraged to take a lateral flow test no more than 24 hours before the event.

If you are experiencing any one symptom of COVID-19, you are strongly encouraged to stay at home.

Please do not join our activities if you are told to isolate yourself. Contact us to rebook.

Travellers to Jersey. Visitors -or islanders who have recently returned- to Jersey must follow the current Government of Jersey Safer Travel Regulations.

With the concerns about COVID-19, we want to keep you up to date with the measure we are implementing. These will change so read the Government of Jersey advice pages for the latest guidance about how to stay safe and to protect others in our community.

For the protection of both yourself, others taking part and our community – Be Honest! Follow the Government of Jersey advice.

Our COVID-19 Measures

As an outdoor centre, we are in an excellent position to minimise the risk of infection as our activities allow plenty of space between everyone. The outdoors are recognised to be an ideal environment in which we can limit close contact and minimise the risk of infection.

If we need to cancel due to illness, we’ll offer a refund or the opportunity for you to rebook.

Do not join the activity if you or anyone in your party is alerted to isolate.

Tell us before you arrive if you -or anyone in your party has any COVID-19 symptoms or, is told to isolate.

You can cancel and get a refund (less £10 due to bank charges and administration) up to 24 hours before the activity or a full credit to rebook at a later date.

On the day of your activity, if you have COVID-19 symptoms or, are told to isolate yourself, do not attend and inform us. Providing you tell us more than one hour in advance, we’ll issue a full credit so you can rebook.

Kayaking

  • We limit the total number of participants to maintain small groups.
  • Staff regularly take lateral Flow tests.
  • There is also the option to book the entire activity as a private event for your household.
  • We only accept bookings made online in advance.
  • Health and acceptance of risk paperwork are completed when you book, so there is no need to share pens and paperwork on the day.
  • Currently, the outdoors is considered to be a low-risk environment. Any moments of closer proximity are unlikely to be for very long.
  • We have hand-sanitiser available at the beginning and end of your activity.
  • Gear and equipment are cleaned before each trip.
  • Personal Protective Equipment (PPE) such as Buoyancy Aids and Helmets are supplied. We can provide wetsuits and paddle jackets. You are welcome to bring your own gear providing they are of a suitable standard. All of the equipment you wear is washed between use in an appropriate cleaning solution.
  • We usually use single-seat kayaks. Double kayaks can only be paddled with someone from your booking.
  • If you need assistance when putting on equipment, we’ll ask a member of your household to assist. If you need help from the guide, you’ll be asked to turn your head away from them to reduce airborne transmission.
  • During the trip, we will maintain a physical distance between kayaks. Rafting up is only advised for brief moments and preferably with others in your household/party.
  • In the unlikely event of a capsize, our safety briefing includes guidance about how to get back on board and how we will maintain physical distance.
  • Protective clothing (wetsuits, shoes, spray jackets, helmets, etc.) are washed afterwards.
  • Paddles and kayaks are regularly wiped down with a cleaning solution.
  • Everyone is expected to use the same paddle, kayak, and equipment for the whole tour.
  • Help all of us by following staff advice.
  • If our staff become ill or there is a change in the advice issued by the Government of Jersey; we will endeavour to give you as much notice as possible. You can decide if you want to rebook, receive a credit voucher or get a full refund.

Walks

  • We limit the total number of participants to maintain small groups.
  • Staff regularly take lateral Flow tests.
  • There is also the option to book the entire activity as a private event for just you and your friends.
  • We only accept bookings made in advance online.
  • Health and acceptance of risk paperwork are now completed when you book, so there is no need to share pens and paperwork on the day.
  • The outdoors is considered to be a low-risk environment. Our seabed walks allow you to walk with lots of physical distance across the seabed.
  • We have hand-sanitiser and hand-washing available.
  • Avoid gathering close together except with members of your household.
  • Gear and equipment, e.g. Wellington boots, walking poles, and windproof jackets are washed after use.
  • Help all of us by maintaining physical distancing, following staff advice, and staying safe.
  • If our staff become ill or there is a change in the advice issued by the Government of Jersey; we will endeavour to give you as much notice as possible. You can decide if you want to rebook, receive a credit voucher or get a full refund.
  • Oyster TrailsOyster tasting takes place in Seymour Pub. Please follow the current Covid-19 rules when indoors.
  • Any changes will be implemented based on Jersey’s Safe Exit Framework.

You can call us on 07797853033.

Contact us

Updated 29 April 2022.